Register to Request iDictate Files (“I am available to type an iDictate file”)
In order to request a file to type, Typists must do all of the following:
a. Register that you want an a file;
b. Specify whether you'd like a short file, a long file or either;
Once (a) and (b) are enabled, they will stay enabled in the background for about 10-15 minutes, or until the transcriber accepts a file to type. After 10-15 minutes, assuming you're not typing a file, you should re-check the boxes;
c. Send a Chat message to Proofers (Assignors) requesting a file;
Email requests for a file will not be accepted.
All iDictate files have a template to download
When the Typist downloads an audio file, the Typist will always download a document template too. There are two types of templates:
1. A specific template which shows the customer's requested formatting. While the specific template will have its own template name, it will automatically be renamed to match the name of the audio file.
2. A blank template which provides the Typist with a Word or Excel document already named to match the name of the audio file.
If the finished transcript being uploaded to the customer doesn't match the name of the audio file, the Typist and/or Proofer will not be able to upload the document to the Customer. This is a safety mechanism to ensure that no customer ever receives the wrong file.
Sending a Completed File to the Proofers
When a Typist finishes a file and submits it to the Proofer, the Typist may also send a message or a question to the Proofer.
The Proofer is then able to review the file and submit it to the Customer or send it back to the Typist with comments and/or required corrections.
Uploaders can still upload their own files.
Proofer Assistance is only Temporary
Since typists must be experienced, professional, and able to produce quality work, securing the assistance of a Proofer is only temporary. It is expected that soon after new typists begin transcribing iDictate files, they will be able to proof them on their own without assistance.
After this temporary period, in the event a typist is still unable to "self-proof" their own files, they may be given an opportunity to continue accepting files, but at a pre-determined lower rate of compensation.
Delivering files to customers
Before a file is uploaded to the Customer, entering word count is mandatory. (cannot be zero).
Proofers Rate the Typists
1) Star rating in “Audio Proofing” admin portal has been added. Two new form fields:
a. Rate Quality of Work Done by Typist:
b. Comments about typist's work: (optional)
Rating the Typist is mandatory however comments are optional. The Proofer can hover mouse cursor over the stars to make a choice and click on any star to lock his/her decision.
Customers have their own template folder and do not need to submit a template with each job. Customers must make sure their new templates have been uploaded to their account before they upload their audio file.
If a specific template is required, that template is selected by name at the time Customer uploads the file. If dictating by phone, the template name should be identified by Customer at the beginning of the recording. If using the iDictate iPhone or Android app, the name of the template will be entered in the instructions, and then the Proofer or Typist will need to select that template from the dropdown list.
Typists and Proofer should communicate via Chat.