• Dbdataentryserv

    Maria Melero--If you did not get your version question answered, I had to download a different version this past week.  My Quicktate contact person sent me a link for older versions.  I now have Firefox version 3.5 with Mozilla version 5.0.  This works much better.  Firefox kept sending me newer versions without asking me and it slowed the speed the jobs were coming in and going out.  Hope this helps.

  • Maria Evelyn Melero

    Do you happen to still have that link? I think that will probably help but I am not sure how to do what you did. Thanks bunches!!

  • Phamilton1298

    I too have been using Firefox version 3.5 with Mozilla version 5.0 for over a year. Just today, my hot keys in Quick Time have stopped working on most of the messages, but they will work on a few. Anyone know what the problem is now?

  • Timosa Michaeljim

    I'm using Firefox 10 right now.

  • Amy Capers

    I know this question is a little bit old, but for future reference concerning Mozilla Firefox Browser Issues:

    When you need an 'older version' of the Firefox Web Browser, the MOST RELIABLE source to download the version that you need is located at ** and/or **. You should set your browser to only update manually if this is an issue for you. However, it is suggested (when possible) to always keep your Firefox Browser up-to-date for a large amount of security and performance issues.

    In the event that you run into a future assignment where you do not have a choice, then you should create 'User Profiles' within the Firefox interface and assign the old version to one account/the new version to the other account. This way, every time you click on the Firefox Shortcut Icon you will get a pop-up box asking which 'profile' to open. This is a great feature because you can keep your everyday Firefox browser tuned up properly and  up-to-date on your computer.

    (You may contact me if you need help with anything)

  • Victoria Garcia

    Hi Amy, where do you go to create "user Profiles"?

  • Amy Capers

    Hi Victoria, I apologize for the delay. If you would like to set up different user profiles for FIrefox on your computer, here are the instructions that you need to follow:

    Important: Before you can start the Profile Manager, Firefox must be completely closed.

    1. At the top of the Firefox window, click on the Firefox button (File menu in Windows XP) and then click Exit.
    2. Press Windows Key + R (click the Windows Start button and select Run... on Windows XP).
    3. In the Run dialog box, type in:
      firefox.exe -p
    4. Click OK.

    Note:If the Profile Manager window does not appear, you may need to specify the full path of the Firefox program, enclosed in quotes; for example:
    - On 32-bit Windows: "C:\Program Files\Mozilla Firefox\firefox.exe" -p
    - On 64-bit Windows: "C:\Program Files (x86)\Mozilla Firefox\firefox.exe" -p


    If the Profile Manager window does not open, Firefox may have been running in the background, even though it was not visible. Close all instances of Firefox or restart the computer and then try again.

    Creating a profile

    1. To start the Create Profile Wizard, click Create Profile... in the Profile Manager.
    2. Click Next and enter the name of the profile. Use a profile name that is descriptive, such as your personal name. This name is not exposed on the Internet.


    1. You can also choose where to store the profile on your computer. To choose its storage location, click Choose Folder....
      Warning: If you choose your own folder location for the profile, select a new or empty folder. If you choose a folder that isn't empty and you later remove the profile and choose the "Delete Files" option, everything inside that folder will be deleted.

    2. To create the new profile, click Finish.

    Removing a profile

    1. In the Profile Manager, select the profile to remove, and click Delete Profile....
    2. Confirm that you wish to delete the profile:


    • Don't Delete Files removes the profile from the Profile Manager yet retains the profile data files on your computer in the storage folder, so that your information is not lost. "Don't Delete Files" is the preferred option because it saves the old profile's folder and allows you to recover the files to a new profile.
    • Delete Filesremoves the profile and its files, including the profile bookmarks, settings, passwords, etc.
      Warning: If you use the "Delete Files" option, the profile folder and files will be deleted. This action cannot be undone.

    • Cancel interrupts the profile deletion.

    Renaming a profile

    1. In the Profile Manager, select the profile to rename, and then click Rename Profile....
    2. Enter the new name for the profile. Type in the new profile name, and click on OK.
    3. Note: The folder containing the files for the profile is not renamed.


    Work Offline

    Choosing this option loads the selected profile and starts Firefox without connecting to the Internet. You can view previously viewed web pages and experiment with your profile.

    Don't ask at startup

    If you have multiple profiles, Firefox prompts you for the profile to use each time you start Firefox. Select this option to allow Firefox to load the selected profile without prompting at startup.

    • To access other profiles after selecting this option, you must start the Profile Manager first.

    Moving a profile

    To copy all of your Firefox data and settings to another Firefox installation (e.g. when you get a new computer), you need to make a backup of your Firefox profile, then restore it in your new location.

    Recovering information from an old profile

    If you have important information from an old Firefox profile, such as bookmarks, passwords, or user preferences, you can transfer that information to a new Firefox profile by copying the associated files.

  • Amy Capers

    Also, be sure that no matter which version of Firefox that you decide to stick with (if you choose not to update with every new release) it is still very important to keep your Add On's and Extensions up to date!! Firefox will inform you and let you upgrade with one click. For most add-on installations and upgrades, Firefox will require you to restart your browser before you can start using the add-on. In most cases, add-ons do not cause a perceivable slowdown in Firefox. However, since they are applications some may affect the performance of Firefox depending on your system configuration. If you suspect that an add-on is affecting the way Firefox runs on your machine, try disabling it.

    For example, while working your Quicktate assignments, I suggest temporarily disabling all add-ons that are made for downloading flash and video files. I have found that by doing this, my Quicktate experience improves a great deal!! Most of these add-ons are enabled when a streaming video or audio clip is playing in the current browser tab (such as your Quicktate Audio File) and this command intercepts downloadable addresses of the content pieces played so far in the page and sends them to the download manager. So obviously, this causes unnecessary activity during your page loads between Quicktate assignments.

    <a href=""><img src="" alt="Plugin Checker" /></a>


  • Victoria Garcia

    Ok, thanks Amy for taking the time to give out all that information, very helpful, Victoria

  • Amy Capers

    No problem Victoria! I am always happy to help when I have the opportunity to do so!


    Have a great day!

  • Rommel Autor Gubalane

    Whoa... I find this one very helpful and informative. May I request to please post the hot keys or shortcut keys for older version of firefox? I'm thinking to use the older version. Thanks in advance for the help.

  • Beth Cabral

    I'm having trouble bringing up the audio to take the typing test.  The link takes me to the Quicktate page for potential customers, not the audio test.  Can someone please advise. I can't finish the application without the audio for the typing test.  Thank you.

  • Denise Redfield

    I'm late to this discussion because I'm a new hire and I'm having so many issues with the 3.6 version crashing.  I installed it because I needed to in order to take the test.  But I thought I'd follow Amy's instructions and create profiles and have the old Mozilla for one profile and the newer version for a different profile.  Well, that didn't work.  It just upgrade Mozilla for all profiles.  I decided to check and see if Quicktate would work anyway and so far so good.  I'm on 26.0 right now.  Hope I don't run into any problems considering the older version was so unstable.

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