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Julie McCord August 12, 2013 Tips & Tricks

What Every iDictate Typist Must Know
Once your iDictate account is created, you will be given an iDictate Quiz to ensure that you have thoroughly read and understand the iDictate material. Please study this material carefully. This is a summary of the instructions we have received from our customers.
You are required to get all of the answers correct in order to move on to the iDictate typing test files. The reason for this requirement is that it is too time-consuming for iDictate to "baby-sit" its contractors to make corrections and make sure all directions are followed. Depending on a number of factors, our automated testing system may allow you to retake the Quiz if you didn't get all the answers correct the first time, but from a preparedness standpoint, you should ensure you do get all the answers correct the first time.
 
After you pass the iDictate Quiz, you will receive several typing tests to complete. These will be completed on Quicktate.
1. Your iDictate typist account has been set up with the same username and password that you created for your Quicktate typist account.
 
2. iDictate files are to be completed in Microsoft Word 97-2003 (not docx).  DO NOT use Open Office or Works or Google Docs.
 
3. Log in to retrieve your audio file(s) at https://idictate.biz with your Username and password once you have received your email that you are able to accept iDictate assignments.  Click on just one voice file (select the oldest file if more than one) and save it to your desktop.  See “File Description” for special instructions from the client.
 
4. Type the document the best you can.  Use Times New Roman size 14 font unless the instructions say otherwise.
5. Be sure to indent your files to 1" on the page set up.
 
6. Insert four asterisks **** in place of a word (or group of words) you don’t understand.  If several words in a row are not clear, you can type [inaudible].  Don’t make up words. 
7. Make sure your document is properly/ professionally formatted.
 
8. Type "Transcribed by http://idictate.com" in font 8 at the bottom of the last page of every job (transcript). Please do not do this as a footer, it is to be typed on the past page of the transcript. (unless the client requests that it not be added)  (This does NOT need to be on every page).
9. When saving your Microsoft Word document be sure to save it as a Microsoft Word 97-03 Document. DO NOT use Open Office or Works or Google Docs (Do not save as .docx).
 
10. Name the Word document on your computer with the exact name as the voice file but leave off .doc as that is added when you save it.  For example, if the audio file is named "RE7178161823-20070521-1906554-LEG-DEM-0461.mp3", your transcript should be named "RE7178161823-20070521-1906554-LEG-DEM-0461". 
11. Proofread your work and make sure it's perfect. Always re-listen to audios after completing documents to ensure you have captured the correct wording, and capture words that you may have missed the first time.
 
12. You should assume that your finished file will be delivered to the client "as-is".  Do not rely on a proofer to fix your mistakes.
 
13. If you a working on multiple files, email each one to proofs@idictate.com as soon as you have finished typing and proofing it.
 
14. Put the client’s name and file name in the Subject Line of your email.  For example: "Bob Smith RE5167477300-20070521-162239-LEG-DS400350".
 
15. We may return your file to you with comments and a request for corrections.  (Please make sure the corrections are done in a timely manner, especially if the file is a Rush or Super-Rush).
 
16. When you are assigned files, if you see a "Super Rush" job in your pending folder, this should get priority over everything else.  Then comes “Rush”. Our clients expect Super Rush jobs finished very quickly, sometimes within an hour from the time iDictate actually received the file from client.  Our goal for Rush jobs is 2 hours from the time submitted by client.
 
17. The date and time on the file pertains to the date and time it was submitted by our client, not necessarily when the job was put into your folder.
 
18. All depositions are always to be emailed to proofs.  Never upload a deposition to the client even if you are eventually approved to upload (other) completed files to the client.
19. If a Proofer shows you errors and corrections in your file and your response is not courteous, iDictate will not offer your additional files.
20. When typing a deposition, do NOT type "ahhs" and "umms unless that is their only response. But you do the stutters and false starts.
 
21.The only time a file is typed verbatim is:  when the client asks
22. Your computer is a "laptop" or a "desktop". Our computer (where client files are stored) is called a "server". You should delete files from your computer one week after completion.
 
23. You should never delete files from our server, I.E. www.idictate.biz website .
 
24. The primary method of staying in touch with iDictate while transcribing is through Yahoo Messenger
 
25. Typing everything you hear including the ahs and ums is considered verbatim
26. Please make sure to change view to 100% before submitting files to proofs or upload files if you have been approved to do so
 
 Lastly, Please review all the Tables on our Help Desk located at https://quicktate.zendesk.com/entries/23596101-Knowledge-Base-for-iDictate-Typists

Julie McCord August 2, 2013 Tips & Tricks

Dear Tater,

 
When typing for Quicktate,  please note:
1. If you are not sure what's being said, try to spell it phonetically.  In other words, if you cannot spell a word correctly, spell it like it sounds.
2. If you are unsure of a particular word, or street name, it's okay to take a few seconds and Google it... But don't let your clock time out.
3. If you absolutely positively have no clue what was said, then it is okay to type ****.
4. If the caller spells a word for you, NEVER NEVER NEVER type that word with hypens or spaces.
 
Example of CORRECT format:   bobjones@amazon.com
Example of  WRONG format:  b-o-b-j-o-n-e-s

5. Proper punctuation is critical.  Avoid run-on sentences. Some Taters have been (improperly) typing entire voice mail messages as a single sentence!
6. If you see that there is an audio file, but cannot hear it, click SKIP so someone else can type it.
7. Click SUBMIT only when the file is finished, or you are sure there is no file.

 
Julie

Julie McCord July 4, 2013 Tips & Tricks

Whenever you have a file that's longer than a few minutes, it would probably be safer to download the file to your desktop and type it into your favorite audio player. Most typists like Express Scribe because it allows you to slow down, speed up, pause, and use a foot pedal. When you download a file, the Count-down timer STOPS. When you are done typing the file, log back in to Quicktate and click "TRANSCRIBE" and the text box for your file will appear.  Paste your formatted file in the text box and submit it. Be sure your document is typed into paragraphs.  After you see the word count in your profile, delete the audio and the transcript from your computer.

Julie McCord May 23, 2013 Tips & Tricks

Here is how to request your account information from Zendesk. 

http://quicktate.zendesk.com/access/help

Julie McCord February 4, 2013 Tips & Tricks

Question: What if I forgot my password?

Answer: Go to https://contractors.quicktate.com/transcribers/login

 

1. Click the "Forgot Password" button.

2. Enter your Username (You created your own username when you set up your Quicktate account).

3. Enter the email address assigned to your account.

4. Your password will be emailed to you.

 

 Question: What if I forgot my username?

Answer: Go to https://contractors.quicktate.com/transcribers/login

1. Click the "Forgot Password" button.

2. Click on "Forgot Username".

3. Enter your email address.

4. Your Username will be emailed to you.