What Every iDictate Typist Must Know
The Quiz and typing tests for iDictate are located on your Quicktate typist account. To select the iDictate testing, select the iDictate Eligible option. Please study this material carefully. This is a summary of the instructions we have received from our customers.
You are required to get all of the answers correct in order to move on to the iDictate typing test files. The reason for this requirement is that it is too time-consuming for iDictate to "baby-sit" its contractors to make corrections and make sure all directions are followed. Depending on a number of factors, our automated testing system may allow you to retake the Quiz if you didn't get all the answers correct the first time, but from a preparedness standpoint, you should ensure you do get all the answers correct the first time.
After you pass the typing tests, you will then receive the Quiz. These will be completed on Quicktate.
1. Log in to your Quicktate typist account and click the check mark next to I am available to type an iDictate file. The proofer on duty will contact you on Quicktate Chat.
2. iDictate files are to be completed any version of word that you have preferably the most recent. Save the files as .doc. DO NOT use Open Office or Works or Google Docs or Apple Pages.
3. Type the document the best you can. Use Times New Roman size 14 font unless the instructions say otherwise.
4. Be sure to set your margins to 1 inch on all sides.
5. Please type the stars **** only if you are unable to understand a word. If you are unable to make out a group of words, please use [inaudible]. If you are able to make out the word, but are just unsure of the spelling, please look it up online, and as a last resort, type it phonetically and indicate that by showing (phonetic) after the word. Don’t make up words.
6. Make sure your document is properly/ professionally formatted.
7. Type "Transcribed by http://idictate.com" in font 8 at the bottom of the last page of every job (transcript). Please do not do this as a footer; it is to be typed on the past page of the transcript. (Unless the client requests that it not be added) (This does NOT need to be on every page).
8. Name the Word document on your computer with the exact name as the voice file but leave off .doc as that is added when you save it. For example, if the audio file is named "RE7178161823-20070521-1906554-LEG-DEM-0461.mp3", your transcript should be named "RE7178161823-20070521-1906554-LEG-DEM-0461".
9. Proofread your work and make sure it's perfect. Always re-listen to audios after completing documents to ensure you have captured the correct wording, and capture words that you may have missed the first time.
10. You should assume that your finished file will be delivered to the client "as-is". Do not rely on a proofer to fix your mistakes.
11. If you a working on multiple files, submit via the website as soon as you have finished typing and proofing it.
12. Put the client’s name and file name in the Subject Line of your email. For example: "Bob Smith RE5167477300-20070521-162239-LEG-DS400350".
13. We may return your file to you with comments and a request for corrections. (Please make sure the corrections are done in a timely manner, especially if the file is a Rush or Super-Rush).
14. When you are assigned files, if you see a "Super Rush" job in your pending folder, this should get priority over everything else. Then comes “Rush”. Our clients expect Super Rush jobs finished very quickly, sometimes within an hour from the time iDictate actually received the file from client. Our goal for Rush jobs is 2 hours from the time submitted by client.
15. The date and time on the file pertains to the date and time it was submitted by our client, not necessarily when the job was put into your folder.
16. All depositions are always to be sent for proofing. Never upload a deposition to the client even if you are eventually approved to upload (other) completed files to the client.
17. If a Proofer shows you errors and corrections in your file and your response is not courteous, iDictate will not offer your additional files.
18. When typing a deposition, do NOT type "ahhs" and "umms unless that is their only response. But you do the stutters and false starts.
19.. The only time a file is typed verbatim is: when the client asks
20. Your computer is a "laptop" or a "desktop". Our computer (where client files are stored) is called a "server". You should delete files from your computer one week after completion.
21. You should never delete files from our server, I.E. www.idictate.com website.
22. The primary method of staying in touch with iDictate while transcribing is through Chat
23. Typing everything you hear including the ahs and ums is considered verbatim
24. Please make sure to change view to 100% before submitting files for proofing or upload files if you have been approved to do so
25. It is extremely important to read and understand all the instructions.
26. Never share the content of a dictation with your spouse or other family member
27. What will happen if you breach the confidentiality of anything you hear or type?
- You will not be offered any further typing assignments
- You may be charged and prosecuted in court
- You will not be paid for your work
- Your reputation could be tarnished
28. Proper Spelling, Proper Punctuation, Following Directions, Confidentiality and Accuracy are important requirements.
29. Your username and password should not be shared with anyone.
30. Naming the file properly is important.
31. The best place to get updates about iDictate is from our Help Desk
32. If an iDictate Proofer finds mistakes in your file, you will need to promptly fix the file
33. If you are assigned a file, you should respect client's need to finish the file promptly, coordinate with iDictate so you and iDictate that both have an understanding as to the approximate time file will be completed, recognize that Super Rush files have the highest priority and look up words in a dictionary if necessary.
34. After passing the iDictate typing tests, you will be provided with a Quiz.
35. The procedure after you are finished typing a file is:
- Review the file to make sure it accurately reflects what the client dictated
- Proof-read the file and fix your mistakes
- Mark the file for proofing
36. When you log in to type a file, you should:
- Download the file to your desktop (or laptop) so you can play it
- Type Super Rush files first
37. Unless instructed otherwise by iDictate or the client, "Transcribed by http://idictate.com" in font 8 should be typed at the bottom of the last page of every transcript
38. The reason for these endless tests and quizzes is:
- to ensure you know what to do once you are offered a file to type
- because it is too time-consuming for iDictate to have to repeat instructions over and over
- to force you to read and understand the procedures
39. If you do not follow these procedures, iDictate will not offer you additional assignments.
Lastly, Please review all the Tables on our Help Desk located at https://quicktate.zendesk.com/entries/23596101-Knowledge-Base-for-iDictate-Typists