Q. What browser should I be using?
A. Windows users generally use Firefox, Safari, or Google Chrome. Mac users generally use either Safari or Google Chrome.
Q. Can I use a foot pedal for iDictate?
A. Yes. Most of the typists do.
Q. Can I use a foot pedal for Quicktate?
Q. If I cannot understand 4 words in a row, am I supposed to enter **** 4 times so it looks like this **** **** **** ****?
A. NO. Just enter **** for each group of words you don’t understand.
Q. What should I do if we think the call contains illegal activity?
A. There is nothing we can do, due to confidentiality issues. Further, we usually don't even know who the caller is. However, if you ever hear/ type anything related to terrorism, you should report it to Support.
Q. What if I receive an audio which is in a language other than English?
A. Select the correct language from the drop down menu and hit submit. If the language is not listed, select "Other".
Q. Some of the Quicktate audios contain just 1 or 2 words. Is this normal.
A. Yes, these are generally valid files. Just type the file and submit as usual.
Q. I understand that if there is no audio we should hit 'No Audio'. If there is background music/inaudible voices what should we type into the text box?
A. Leave the text box blank and hit submit.
Q. I would like to change my PayPal email address.
A. To update your PayPal address, log into the Typist Portal and click "Edit your Profile" and change your information there, and then click Save. To ensure you receive your compensation without interruption, make sure your information is always up to date.
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